Support

Get help using RxPulse.

For account, installer, sync, or access issues, email us from your registered address with a short description.

Email support

Write from your registered email. Typical reply: 1–2 business days.

Beta access, installer, and first login help.

Signup, email code, password reset, and approval status.

SmartScreen, installer errors, or app not starting—include the error message and Windows version in your email.

Internet is required for first login and cloud sync. Until sync succeeds, data is not cloud backup.

Corrections to BMDC, degree, specialty, or chamber details—write from your registered email.

Common questions

What should I include for faster help?

Your registered email, a short description of the issue, any error message, and Windows version. Do not write clinical emergencies here.

I did not receive the email code

Check spam/junk. Wait a few minutes and try again. If it still does not arrive, email support@rxpulsecs.com.

How long does approval take?

Administrator review is required. Timing can vary. If it is delayed, write from your registered email to ask about status.

Where do I see pricing?

Exact amounts and plans are shown inside the RxPulse app. This website only describes plan types in general.

For urgent patient care?

No. RxPulse support is not for clinical emergencies or patient-specific urgent care.

Write from your registered address so we can match your account and help faster.